FlareChargePulse

Introduction

At FlareChargePulse, we believe privacy isn't just a legal checkbox—it's fundamental to how we operate. This policy explains what happens to your information when you interact with our dApp development platform and educational services.

We're based in Taiwan and operate under the Personal Data Protection Act (PDPA) of Taiwan. But honestly? We aim higher than just compliance. Your data deserves respect, and we're upfront about what we collect and why.

Who We Are

FlareChargePulse operates from Kaohsiung, Taiwan. We specialize in decentralized application development and provide technical education programs for developers looking to build on blockchain platforms.

Our full contact details are at the bottom of this page. If something here doesn't make sense or you have questions, reach out. We'd rather explain things clearly than hide behind legal jargon.

What Information We Collect

Let's be specific. Here's what we gather and when:

Information You Give Us Directly

Name and email address when you sign up for our learning programs
Phone number if you request callback consultations
Professional background details for program applications
Payment information (processed through secure third-party providers)
Technical questions and support requests you submit
Project code samples if you share them for feedback

Information We Collect Automatically

When you visit our site, some technical data gets logged. Standard stuff for running a web service:

IP address and general location (city level, not your exact address)
Browser type and operating system
Pages you visit and how long you spend on them
Referring site (how you found us)
Device identifiers for mobile users

We don't use tracking pixels from advertising networks. We don't sell your data to third parties. Period.

How We Use Your Information

Your data serves specific purposes. We don't collect things "just in case"—every piece has a reason:

Data Type	Purpose
Contact Information	Program enrollment, course updates, responding to your inquiries
Professional Background	Matching you with appropriate learning tracks and skill levels
Payment Data	Processing course fees and maintaining transaction records
Technical Analytics	Improving site performance and understanding which content helps most
Project Submissions	Providing technical feedback and educational guidance

We occasionally send educational content and program updates. You can opt out anytime—there's an unsubscribe link in every email. No hard feelings.

Legal Basis for Processing

Under Taiwan's PDPA, we need legitimate grounds to process your information. Here's our legal basis:

Contract performance: Processing necessary to deliver educational services you've signed up for
Consent: When you've explicitly agreed (like subscribing to newsletters)
Legitimate interests: Improving our platform and preventing technical issues
Legal obligations: Tax records, business compliance requirements

If our legal basis is consent, you can withdraw it. Just note that some services might not work without certain data.

Who Sees Your Information

We don't hand out your data like business cards. But running an education platform means working with some trusted partners:

Service Providers

These companies help us operate but only access what they need:

Cloud hosting providers (for site infrastructure)
Payment processors (they handle transaction security)
Email service platforms (for course communications)
Analytics tools (understanding site usage patterns)

All these providers are contractually bound to protect your data. They can't use it for their own purposes.

Legal Requirements

We'll disclose information if required by Taiwanese law or court order. We'd notify you first unless legally prohibited.

International Data Transfers

Some of our infrastructure partners operate servers outside Taiwan. When your data crosses borders, we ensure adequate protection through:

Standard contractual clauses approved by data protection authorities
Partners certified under recognized privacy frameworks
Encryption during transmission and storage

Most data stays within Asia-Pacific data centers. We avoid jurisdictions with weak privacy protections.

Data Security

Security isn't perfect anywhere, but we take reasonable precautions:

SSL/TLS encryption for all data transmission
Encrypted databases for stored personal information
Regular security audits and vulnerability assessments
Limited employee access based on role requirements
Two-factor authentication for administrative systems

If we experience a data breach affecting your information, we'll notify you within 72 hours as required by Taiwan's PDPA.

How Long We Keep Your Data

We don't hoard data indefinitely. Different information has different retention periods:

Data Category	Retention Period
Active Student Records	Duration of enrollment plus 3 years
Financial Records	7 years (tax compliance requirement)
Marketing Consent	Until you unsubscribe or 2 years of inactivity
Technical Logs	90 days maximum
Project Submissions	1 year after program completion

When retention periods expire, we securely delete or anonymize your information. Anonymized data (which can't identify you) might be kept longer for research purposes.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights. Here's what you can do and how:

Access Your Data

You can request a copy of personal information we hold about you. We'll provide it in a readable electronic format within 15 days. First request is free; subsequent requests within the same year may incur a small administrative fee.

Correct Inaccurate Information

If your details change or we got something wrong, let us know. We'll update it promptly.

Delete Your Data

You can request deletion when data is no longer necessary for its original purpose. Note that some information must be retained for legal compliance (like tax records).

Restrict Processing

In certain circumstances, you can ask us to stop using your data while maintaining the record (for example, if you're disputing accuracy).

Object to Processing

If we're processing based on legitimate interests, you can object. We'll stop unless we have compelling grounds to continue.

Data Portability

For information you provided under contract or consent, you can request transfer to another service in a standard format.

To exercise any rights, email info@flarechargepulse.com with "Privacy Rights Request" in the subject line. We'll need to verify your identity before processing requests.

Cookies and Tracking

We use a minimal number of cookies—small text files stored on your device:

Essential Cookies

Required for the site to function. These handle things like maintaining your login session and remembering your language preference.

Analytics Cookies

Help us understand how people use the site. We use privacy-focused analytics that don't track you across other websites.

You can disable non-essential cookies through your browser settings. The site will still work, though some features might be less convenient.

Children's Privacy

Our programs target professional developers and aren't designed for children under 16. We don't knowingly collect information from minors.

If you're under 16 and interested in our content, have a parent or guardian contact us. If we discover we've collected information from a minor without parental consent, we'll delete it.

Changes to This Policy

We update this policy occasionally. When we make significant changes, we'll notify active users via email at least 30 days before the new version takes effect.

The "Effective Date" at the top tells you when this version became active. Previous versions are available upon request.

Complaints and Disputes

If you're concerned about how we handle your data, contact us first. We'll work to resolve issues directly.

You also have the right to file a complaint with Taiwan's National Development Council, which oversees PDPA enforcement. Their contact information is available at ndc.gov.tw.

Privacy Policy